Part 2: Rob Larsen and Tim Smith at Fiserv on first-class testing amidst strict compliancy

Continued conversation with Rob Larsen and Tim Smith, Directors of QA at Fiserv. We learn how Fiserv’s Shared Services Enterprise QA Group is invaluable in maintaining excellence, and how their IT Service Management quadrant gives insights into test standards and reporting. This dynamic duo are brimming with expert advice having worked together for 25+ years.